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I.11002 : [I.11002] A processor mismatch has been detected between one or more processors in the system.

[I.11002] A processor mismatch has been detected between one or more processors in the system.

One or More Mismatched Processors Detected

Severity​

Error

User Response​

Complete the following steps:

  1. This message could occur with messages about other Processor configuration problems. Resolve those messages first.
  2. If the problem persists, ensure that matching processors are installed (i.e., matching option part numbers, etc)
  3. Verify that the Processor’s are installed in the correct sockets according to the service information for this product. If not, correct that problem.
  4. Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error.
  5. (Trained Service technician only) Replace mismatching processor. Inspect Processor socket and replace the system board first if socket is damaged.