IMM Events that automatically notify Support
You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support.
| Event ID | Message String | Automatically Notify Support |
|---|---|---|
| 40000086-00000000 | Test Call Home Generated by user [arg1]. | Yes |
| 40000087-00000000 | Manual Call Home by user [arg1]: [arg2]. | Yes |
| 400000cb-00000000 | The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) | Yes |
| 400000cc-00000000 | The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) | Yes |
| 400000d5-00000000 | One or more virtual drives have problem. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) | Yes |
| 400000d6-00000000 | Drive error was detected by RAID controller. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) | Yes |
| 80010202-0701ffff | Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) | Yes |
| 80010902-0701ffff | Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. | Yes |
| 806f0021-2201ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (No Op ROM Space) | Yes |
| 806f0021-2582ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (All PCI Error) | Yes |
| 806f0021-2c01ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) | Yes |
| 806f0021-3001ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (Internal RAID) | Yes |
| 806f0021-3002ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 2) | Yes |
| 806f0021-3003ffff | Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 3) | Yes |
| 806f0108-0a01ffff | [PowerSupplyElementName] has Failed. (Power Supply 1) | Yes |
| 806f0108-0a02ffff | [PowerSupplyElementName] has Failed. (Power Supply 2) | Yes |
| 806f010c-2001ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) | Yes |
| 806f010c-2002ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) | Yes |
| 806f010c-2003ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) | Yes |
| 806f010c-2004ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) | Yes |
| 806f010c-2005ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) | Yes |
| 806f010c-2006ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) | Yes |
| 806f010c-2007ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) | Yes |
| 806f010c-2008ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) | Yes |
| 806f010c-2009ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) | Yes |
| 806f010c-200affff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) | Yes |
| 806f010c-200bffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) | Yes |
| 806f010c-200cffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) | Yes |
| 806f010c-200dffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) | Yes |
| 806f010c-200effff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) | Yes |
| 806f010c-200fffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) | Yes |
| 806f010c-2010ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) | Yes |
| 806f010c-2011ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) | Yes |
| 806f010c-2012ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) | Yes |
| 806f010c-2013ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) | Yes |
| 806f010c-2014ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20) | Yes |
| 806f010c-2015ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) | Yes |
| 806f010c-2016ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) | Yes |
| 806f010c-2017ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23) | Yes |
| 806f010c-2018ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 24) | Yes |
| 806f010c-2581ffff | Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) | Yes |
| 806f010d-0400ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 0) | Yes |
| 806f010d-0401ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 1) | Yes |
| 806f010d-0402ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 2) | Yes |
| 806f010d-0403ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 3) | Yes |
| 806f010d-0404ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) | Yes |
| 806f010d-0405ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 5) | Yes |
| 806f010d-0406ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 6) | Yes |
| 806f010d-0407ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 7) | Yes |
| 806f010d-0408ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 8) | Yes |
| 806f010d-0409ffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 9) | Yes |
| 806f010d-040affff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 10) | Yes |
| 806f010d-040bffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 11) | Yes |
| 806f010d-040cffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 12) | Yes |
| 806f010d-040dffff | The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 13) | Yes |
| 806f011b-0701ffff | The connector [PhysicalConnectorElementName] has encountered a configuration error. (Front USB) | Yes |
| 806f011b-0c01ffff | The connector [PhysicalConnectorElementName] has encountered a configuration error. (FP LCD Cable) | Yes |
| 806f0207-0301ffff | [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1) | Yes |
| 806f0207-0302ffff | [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 2) | Yes |
| 806f0207-2584ffff | [ProcessorElementName] has Failed with FRB1/BIST condition. (All CPUs) | Yes |
| 806f020d-0400ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) | Yes |
| 806f020d-0401ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) | Yes |
| 806f020d-0402ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) | Yes |
| 806f020d-0403ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) | Yes |
| 806f020d-0404ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 4) | Yes |
| 806f020d-0405ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) | Yes |
| 806f020d-0406ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) | Yes |
| 806f020d-0407ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 7) | Yes |
| 806f020d-0408ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 8) | Yes |
| 806f020d-0409ffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) | Yes |
| 806f020d-040affff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) | Yes |
| 806f020d-040bffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 11) | Yes |
| 806f020d-040cffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 12) | Yes |
| 806f020d-040dffff | Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) | Yes |
| 806f050c-2001ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) | Yes |
| 806f050c-2002ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) | Yes |
| 806f050c-2003ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) | Yes |
| 806f050c-2004ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) | Yes |
| 806f050c-2005ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) | Yes |
| 806f050c-2006ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) | Yes |
| 806f050c-2007ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) | Yes |
| 806f050c-2008ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) | Yes |
| 806f050c-2009ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) | Yes |
| 806f050c-200affff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) | Yes |
| 806f050c-200bffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) | Yes |
| 806f050c-200cffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) | Yes |
| 806f050c-200dffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) | Yes |
| 806f050c-200effff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) | Yes |
| 806f050c-200fffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) | Yes |
| 806f050c-2010ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) | Yes |
| 806f050c-2011ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) | Yes |
| 806f050c-2012ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) | Yes |
| 806f050c-2013ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) | Yes |
| 806f050c-2014ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20) | Yes |
| 806f050c-2015ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) | Yes |
| 806f050c-2016ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) | Yes |
| 806f050c-2017ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23) | Yes |
| 806f050c-2018ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 24) | Yes |
| 806f050c-2581ffff | Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) | Yes |
| 806f060d-0400ffff | Array [ComputerSystemElementName] has failed. (Drive 0) | Yes |
| 806f060d-0401ffff | Array [ComputerSystemElementName] has failed. (Drive 1) | Yes |
| 806f060d-0402ffff | Array [ComputerSystemElementName] has failed. (Drive 2) | Yes |
| 806f060d-0403ffff | Array [ComputerSystemElementName] has failed. (Drive 3) | Yes |
| 806f060d-0404ffff | Array [ComputerSystemElementName] has failed. (Drive 4) | Yes |
| 806f060d-0405ffff | Array [ComputerSystemElementName] has failed. (Drive 5) | Yes |
| 806f060d-0406ffff | Array [ComputerSystemElementName] has failed. (Drive 6) | Yes |
| 806f060d-0407ffff | Array [ComputerSystemElementName] has failed. (Drive 7) | Yes |
| 806f060d-0408ffff | Array [ComputerSystemElementName] has failed. (Drive 8) | Yes |
| 806f060d-0409ffff | Array [ComputerSystemElementName] has failed. (Drive 9) | Yes |
| 806f060d-040affff | Array [ComputerSystemElementName] has failed. (Drive 10) | Yes |
| 806f060d-040bffff | Array [ComputerSystemElementName] has failed. (Drive 11) | Yes |
| 806f060d-040cffff | Array [ComputerSystemElementName] has failed. (Drive 12) | Yes |
| 806f060d-040dffff | Array [ComputerSystemElementName] has failed. (Drive 13) | Yes |
| 806f0813-2581ffff | An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (DIMMs) | Yes |
| 806f0813-2582ffff | A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs) | Yes |
| 806f0813-2584ffff | A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs) | Yes |
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