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General problems

Two column table for documenting the symptom and the corresponding action for general problems.

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing to check whether a component is a consumable, structural, or FRU part.
  • If an action step is preceded by (Trained technician only), that step must be performed only by a trained technician.
SymptomAction
A cover latch is broken, an LED is not working, or a similar problem has occurred.If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a trained service technician (see Removing and replacing components to determine whether the part is a consumable, structural, or FRU component).
The server is hung while the screen is on. Cannot start the Setup utility by pressing F1.
  1. See Nx-boot failure for more information.
  2. See Recovering the server firmware for more information.
The server cover was removed while running and the server shut off.Replace the server cover and restart the server.