Configuring Alert Recipients

Use the information in this topic to add and modify email and syslog notifications or SNMP TRAP recipients.

The following is a description of the actions that can be performed in the Alert Recipients tab.

The following actions items can be performed in the Email/Syslog Recipients section.

• Create: Select this action item to create additional new Email recipients and Syslog recipients. Up to 12 Email and Syslog recipients can be configured.
  • Create Email Recipient: Select this action item to create an Email recipient.
    • Enter the name and Email address of the recipient.
    • Select to enable or disable the event notification. If disable is selected, the account will remain configured, but no Emails will be sent.
    • Select the types of events that the recipient will be notified of. If you click the arrow next to the Critical, Attention, or System category labels you can select or deselect notifications for specific components in the category.
    • You can choose whether or not to have the event log contents included in the email alert.
    • The index specifies which of the 12 recipient slots is assigned.
    • Enter the IP address or host name of the SMTP Email Server.
    • You can configure the Email server to which the events will be forwarded here or by clicking the SMTP Server action at the top of the section. See SMTP Server below for configuration details.
  • Create Syslog Recipient: Select this action item to create syslog recipients.
    • Enter the name of the recipient.
    • Enter the IP address or host name of the Syslog server.
    • Select to enable or disable the event notification. If disable is selected, the account will remain configured but no Emails will be sent.
    • The index specifies which of the 12 recipient slots is assigned.
    • Select the types of events that will be sent to the Syslog server. If you click the drop-down menu next to the Critical, Attention, or System category labels you can select or deselect notifications for specific components in the category.
• SMTP Server: Select this action item to configure the relevant settings for the SMTP Email server. Only one Email server can be configured. The same Email configuration is used when sending alerts to all of the configured Email recipients. The XClarity Controller automatically switch from an secure connection to an encrypted connection for mail transfer using the StartTLS command uniformly via port 587, if the target mail server supports it.
  • Enter the host name or IP address and network port number of the Email server.
  • If the Email server requires authentication, select the Requires authentication checkbox and enter the username and password. Select the type of authentication that is required by the Email server, either a challenge-response method (CRAM-MD5) or simple credentials (LOGIN).
  • Some networks may block outgoing Emails if the reverse path value is not as expected. By default, the XClarity Controller will use alertmgr@domain, where the domain is the Domain name as specified in the DDNS section of the XClarity Controller network web page. You can specify your own sender information in place of the default.
  • You can test the connection to the Email server to ensure that the Email settings have been configured correctly. The XClarity Controller will display a message indicating whether or not the connection is successful.
• Retry and Delay: Select this action item to configure the relevant settings for the retry and delay options.
  • The retry limit specifies the number of times that the XClarity Controller will attempt to send an alert if the initial attempt did not succeed.
  • The delay between entries specifies the amount of time that the XClarity Controller will wait after sending an alert to one recipient before sending an alert to the next recipient.
  • The delay between attempts specifies the amount of time that the XClarity Controller will wait after a failed attempt before retrying to send the alert.
• Protocol: Select this action item to configure the relevant settings for connection protocol.
  • You can choose between TCP Protocol or UDP Protocol, please note that this setting will apply to all syslog recipients.
• If Email or Syslog Recipients have been created, they will be listed in this section.
  • To edit the settings for an Email or Syslog Recipient click the pencil icon below the action header on the row next of the recipient that you wish to configure.
  • To delete an Email or Syslog Recipient click the trash can icon.
  • To send a test alert to an Email or Syslog Recipient, click the paper airplane icon.