Skip to main content

Cannot connect to a server in single-user mode

Use this information to resolve the issue when you cannot connect to a server in single-user mode.

When you connect to a server in single-user mode, only one remote-control session can be established to the server at a time.

Complete the following steps to solve the issue.
  1. Attempt to connect to the managed server in multi-user mode (if allowed, based on security requirements).
  2. Contact other users to determine if anyone else has already established a remote-control session with the managed server. If so, wait until the user ends the remote-control session with the managed server.
  3. Attempt to connect to the managed server in single-user mode again.