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A server does not appear in the list for adding a new session

Use this information to resolve the issue when a server does not appear in the list for adding a new session, or a server no longer appears in the thumbnail area.

Complete the following steps to resolve the issue.
  1. Ensure that the managed server is being managed by Lenovo XClarity Administrator by clicking Hardware > Servers from the XClarity Administrator menu bar.
  2. Synchronize the inventory by clicking the General tab on the remote-control Preference menu and then clicking Synchronize with management server. For more information about remote-control preferences, see Setting remote-control preferences.