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Cannot import a file into the OS-images repository

Use this information section to troubleshoot issues that you might encounter when you attempt to import files into the Lenovo XClarity Administrator image repository.

Complete the following steps to resolve the issue:
  • Ensure that the file that is being imported has been verified through the checksum test.
  • Ensure the base operating system is supported by XClarity Administrator. See Supported operating systems.

  • If you are importing from the local system:

    • Internet Explorer and Microsoft Edge web browsers have an upload limit of 4 GB. If the file that you are importing is greater than 4 GB, consider using another web browser (such as Chrome or Firefox)

  • If you are importing from a remote file server:

    • Ensure that the full path to the file matches the actual path on the remote file server.

    • Ensure that the full path to the file contains the correct forward or backward slashes, depending on the operating system that is hosting the remote file server.

    • Ensure that necessary permissions have been granted to the directory on the remote file server.

    • Ensure that there is enough disk space in the OS-images repository to store the file (see Managing disk space).

    • Ensure that you are logged in to the remote file server using the correct credentials.

    • Ensure that you have a stable network connection between XClarity Administrator and the remote file server.

    • Ensure that the correct trusted certificates have been imported and that the certificates have not be revoked (see Working with security certificates).

    • Ensure that the remote server supports at least one algorithm that is supported by XClarity Administrator for each type of algorithm that is required by SSH (see Implementing a secure environment).