Using Health Explorer to view and resolve problems

The following procedure describes how to view, learn about, and resolve the alerts using Health Explorer.

Procedure

1. Log in to the Operations Manager console.
2. In the left navigation pane, click Monitoring > Lenovo Hardware.
3. Do one of the following depending on your server models:

   • For the Lenovo Windows servers, click the Windows on Lenovo servers view under the Windows on Lenovo servers folder.

   • For the ThinkSystem and System x servers, click the Lenovo ThinkSystem and System x BMC view under the Lenovo ThinkSystem and System x folder.

   • For the ThinkServer servers, click the ThinkServer and SR635/655 BMC view under the ThinkServer and SR635/655 folder.

   • For the BladeCenter chassis, click the BladeCenter Chassis view under the BladeCenter Chassis and Modules folder.

   • For the Flex System chassis, click the Flex System Chassis view under the Flex System Chassis and Modules folder.

   Note

   By default, all failed monitors are displayed in an expanded view when Health Explorer opens.
4. Select an alert, and double-click State to open Health Explorer. All basal-level health monitors that display the errors will be displayed in the Health Explorer page.
5. Do one of the following depending on your needs:
   1. To view the latest state change events, click State Change Events.
   2. To view the explanations and solutions of the alert, click Knowledge. If necessary, perform the steps in the Knowledge page to resolve the error and reset the health sensor.
      Note

      You can also view the Knowledge page by clicking the Active Alerts view in the Operations Manager console or the link on the Product Knowledge tab.
   3. To view the alert properties, double-click the alert. Alert Properties is displayed on the General tab.