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Opening a remote-control session for ThinkSystem or ThinkAgile servers

You can open a remote-control session to a managed ThinkSystem or ThinkAgile server as if you were at a local console. You can then use the remote-control session to perform management operations.

Before you begin

You must be a member of a user group to which the predefined Supervisor or Hardware Administrator role is assigned.

The managed server must have a Normal health state and Online connectivity state. For more information about viewing the server status, see Viewing device details.

Review the following considerations for ThinkSystem SR635 and SR655 servers.
  • Baseboard management controller firmware v2.94 or later is required.
  • Only multiple-user mode is supported; single-user mode is not supported.
  • Internet Explorer 11 is not supported.
  • You cannot power on or power off a server from a remote-control session.

About this task

You can launch a remote-control session to a single ThinkSystem or ThinkAgile server.

For more information about using the remote console and media features, see your ThinkSystem or ThinkAgile server documentation.

Note
For the ThinkSystem and ThinkAgile servers, a Java Runtime Environment (JRE) with Java WebStart support is not required.

Procedure

To open a remote-control session for a ThinkSystem or ThinkAgile server, complete the following steps.

  1. From the XClarity Orchestrator menu, click Resources (Resources icon) > Servers. The Servers card is displayed with a tabular view of all managed servers.
  2. Select the server to remotely control.
  3. Click the Launch Remote Control icon (Launch Remote Control icon).
  4. Accept any security warnings from your web browser.

After you finish

If the remote-control session does not open successfully, see Troubleshooting remote-control issues.