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Cannot connect to a server in single-user mode

Use this information to resolve the issue when you cannot connect to a server in single-user mode.

For ThinkSystem and ThinkAgile servers, only multiple-user mode is supported; single-user mode is not supported.

When you connect to a server in single-user mode, only one remote-control session can be established to the server at a time.

Complete the following steps to solve the issue.
  1. Attempt to connect to the managed server in multi-user mode (if allowed, based on security requirements).
  2. Contact other users to determine if anyone else has already established a remote-control session with the managed server. If so, wait until the user ends the remote-control session with the managed server.
  3. Attempt to connect to the managed server in single-user mode again.