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FQXSFPU4045G : Physical Presence is not asserted, abort TPM Firmware upgrade.

Physical Presence is not asserted, abort TPM Firmware upgrade.

Severity​

Warning

User Action​

Complete the following steps:

  1. ASSERT TPM Physical presence jumper by following System Service Manual, ref. https://thinksystem.lenovofiles.com/help/index.jsp navigate to ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > processor board replacement > Enable TPM/TCM > Assert Physical Presence.

  2. Boot system into F1 setup, check TPM status make sure TPM is available, and the TPM firmware version support TPM Toggling, ref. https://thinksystem.lenovofiles.com/help/index.jsp navigate to UEFI manual for ThinkSystem server > ThinkSystem server with AMD EPYC (1-socket, 1st, 2nd, 3rd Gen) > System Setup Utility interface > Security menu > TPM Toggling.

  3. Reboot system and retry the TPM FW toggle, ref. https://thinksystem.lenovofiles.com/help/index.jsp navigate to ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > processor board replacement>Enable TPM/TCM>Set the TPM version.

  4. If the problem persists, collect Service Data logs and contact Lenovo Support.