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FQXSPMA0013N : The System [ComputerSystemElementName] has detected no memory in the system.

The System [ComputerSystemElementName] has detected no memory in the system.

This message is for the use case when an implementation has detected that memory was detected in the system.

Severity​

Error

Alert Category​

Critical - Memory

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0794

SNMP Trap ID​

41

Automatically Notify Support​

No

User Action​

Complete the following steps:

  1. If the DIMM was disabled due to a memory fault, follow the troubleshooting procedures for that memory fault event.
  2. If no memory fault is recorded in the logs, re-enable the DIMM through the Setup utility or the OneCLI utility.
  3. If the problem persists, power cycle the server from the management console.
  4. Reset XCC to default settings.
  5. Reset UEFI to default settings.
  6. Update XCC and UEFI firmware.
  7. If problem persists, collect Service Data log.
  8. Contact Lenovo Support.