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FQXSPPU0002G : The Processor [ProcessorElementName] is operating in a Degraded State.

The Processor [ProcessorElementName] is operating in a Degraded State.

This message is for the use case when an implementation has detected a Processor is running in the Degraded state.

Severity​

Warning

Alert Category​

Warning - CPU

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0038

SNMP Trap ID​

42

Automatically Notify Support​

No

User Action​

Complete the following steps:

  1. Check the XCC event log for any fan, cooling or power related issues.
  2. Make sure fan and power supply unit is installed correctly and clean.
  3. Make sure that the airflow at the front and rear of the chassis is not obstructed.
  4. Make sure that the room temperature is in the range in the operating specifications.
  5. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal interface is correctly applied.
  6. If the problem still exist and XCC event is related to power supply unit, please upgrade power supply unit with supported specification.
  7. Once you finish the action above and can't solve issue, please contact Lenovo support.