Skip to main content

FQXSPIO0006N : A software NMI has occurred on system [ComputerSystemElementName].

A software NMI has occurred on system [ComputerSystemElementName].

This message is for the use case when an implementation has detected a Software NMI.

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0228

SNMP Trap ID​

50

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Make sure that the reported device is in Lenovo server's SPP list.
  2. Make sure all the sub-system drivers use the latest version to avoid notable issues.
  3. Make sure all the sub-system components use the latest version of firmware to avoid notable issues.
  4. If the problem persists, collect OS memory dump and service data log from the XCC WebGUI, and contact Lenovo Support.