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Collecting service data

To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

Service data can be collected through the following tools:

  • Lenovo XClarity Provisioning Manager

    Use the Collect Service Data function of Lenovo XClarity Provisioning Manager to collect system service data. You can collect existing system log data or run a new diagnostic to collect new data.

  • Lenovo ThinkSystem System Manager

    You can use the BMC Web user interface or the CLI to collect service data for the server. The file can be saved and sent to Lenovo Support.