Skip to main content

FQXSFMA0002M : An uncorrectable memory error has been detected on DIMM [arg1] at address [arg2]. [arg3]

An uncorrectable memory error has been detected on DIMM [arg1] at address [arg2]. [arg3]

Parameters

[arg1] DIMM Silk Label, 1-based

[arg2] Address of the system where error occurred

[arg3] DIMM identifier consists of S/N, FRU and UDI, e.g. "739E68ED-VC10 FRU 0123456"

Severity

Error

User Action

Complete the following steps:

  1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
  2. Search for other event messages pointing to the same DIMM, and if exist, prioritize resolving them at first.
  3. Reseat the affected DIMM.
  4. Swap the affected DIMM to another known good slot and verify whether the issue still be observed or not.
  5. If the problem persists, collect Service Data logs and contact Lenovo Support.
    Note
    The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.