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FQXSPIO0007N : A PCI PERR has occurred on system [ComputerSystemElementName].

A PCI PERR has occurred on system [ComputerSystemElementName].

This message is for the use case when an implementation has detected a PCI PERR.

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0232

SNMP Trap ID

50

Automatically Notify Support

No

User Action

Complete the following steps until the problem is solved:

  1. Check the PCI LED.
  2. Reseat the affected adapters and riser card.
  3. Update the server firmware (UEFI and BMC) and adapter firmware.
  4. Note: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  5. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
  6. Remove both adapters.
  7. Replace the PCIe adapters.
  8. Replace the riser card.