Skip to main content

FQXSPCA0009M : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.

Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.

This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0494

SNMP Trap ID​

0

Automatically Notify Support​

No

User Action​

Complete the following steps:

  1. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers/air-baffles are in place,clean, and correctly installed.
  2. Ensure the room, water temperature and water flow rate are within server environmental specification to adjust the temperature.
  3. Ensure GPU/NVswitch cold plates are securely installed.
  4. If the problem issue still exist, check XCC Web GUI to check the temperature value is still higher than system spec.
  5. Please contact Lenovo support.
  6. If the message persists more than 24 hours after GPU is replaced, contact Lenovo service