Skip to main content

FQXSFMA0027M : DIMM [arg1] Self-healing, attempt post package repair (PPR) failed at Rank [arg2] Sub Rank [arg3] Bank [arg4] Row [arg5] on Device [arg6]. [arg7]

DIMM [arg1] Self-healing, attempt post package repair (PPR) failed at Rank [arg2] Sub Rank [arg3] Bank [arg4] Row [arg5] on Device [arg6]. [arg7]

Parameters​

[arg1]: Dimm Silk Label, 1-based [arg2]: Rank number [arg3]: Subrank number [arg4]: Bank number [arg5]: Row number [arg6]: DramDevice [arg7]: DIMM identifier consists of S/N, FRU and UDI, e.g. "739E68ED-VC10 FRU 0123456"

Severity​

Warning

User Action​

Complete the following steps:

  1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  2. Boot to F1 setup and enable the DIMM. Reboot the system.
  3. Update UEFI firmware to the latest version.
  4. If the problem persists, collect Service Data logs and contact Lenovo Support.
    Note
    The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.