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FQXSPPU0001N : An Over-Temperature Condition has been detected on [ProcessorElementName].

An Over-Temperature Condition has been detected on [ProcessorElementName].

This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor.

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0036

SNMP Trap ID​

0

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Check xClarity Controller (XCC) event log for any fan- or cooling-related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers/airduct are in place and correctly installed.
  3. Make sure that the room temperature is within operating specifications.
  4. Make sure that the microprocessor 1 heat sink is securely installed.
  5. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is correctly applied.
  6. Contact service for further support