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W.11004 : [W.11004]


A processor within the system has failed the BIST. Processor Self Test Failure Detected



User Response

Complete the following steps:

  1. If the processor or firmware was just updated, check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error.
  2. If there are multiple processors, swap processors to move affected processor to another processor socket and retry. If problem follows the affected processor, or this is a single processor system, replace the processor. Inspect the processor socket on each processor removal and replace system board first if the processor socket is damaged or mis-aligned pins are found.
  3. Replace the system board.