4000001d-00000000 : Watchdog [arg1] Failed to Capture Screen.
Watchdog [arg1] Failed to Capture Screen.
This message is for the use case where an operating system error has occurred and the screen capture failed.
May also be shown as 4000001d00000000 or 0x4000001d00000000
Severity
Error
Alert Category
System - other
Serviceable
No
SNMP Trap ID
22
Automatically Notify Support
No
User Response
Complete the following steps until the problem is solved:
- Reconfigure the watchdog timer to a higher value.
- Make sure that the IMM Ethernet over USB interface is enabled.
- Reinstall the RNDIS or cdc_ether device driver for the operating system.
- Disable the watchdog. Check the integrity of the installed operating system.
- Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
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