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Authentication and authorization

You can sign in to the Lenovo XClarity One portal from any system that has access to the Internet.

After your user administrator adds you as a new user in the portal, you will receive an email from XClarity One that lets you know that you have access to an organization in the XClarity One portal. Click the Get started link in the email to configure your user account and sign in to XClarity One.
Note
  • The Get started link in the email expires after 48 hours. If you do not click the link within that time, contact your user administrator to resend the invitation.
  • When you are on the sign-in page, you have 1 hour to complete the sign-in process before you must again.
During the setup, you are prompted to:
  1. Set up an authenticator application on a mobile device and connect it to XClarity One to obtain the one-time passcode (OTP) that is needed each time you sign in. The following authenticator applications are supported.
    • FreeOTP
    • Google Authenticator
    • Microsoft Authenticator
  2. Configure your password.
    It is recommended that you use strong passwords of 16 or more characters. By default, passwords must have 8 – 256 characters, including one or more uppercase and lowercase alphabetic characters, numbers, and special characters. Consider the following recommendations when creating passwords.
    • Do not use known passwords obtained from earlier breaches, leaks, or hacks.
    • Do not use dictionary words.
    • Do not use context-specific words, such as the name of a service, an email address, or derivatives thereof.
    • Do not use more than two repetitive or sequential characters (for example, aaa or 123abc).
    • Do not reuse any of the last five passwords.
  3. Configure your account settings, including your first and last name.

After your user settings are configured, you can sign in to the XClarity One portal by pointing your browser to xclarity-one.lenovo.com.

  • Users
    Users can be added by any user administrator in the organization.
  • Authentication
    Lenovo XClarity One requires two-factor authentication using your user credentials and a one-time passcode from an authenticator application. You can configure the authentication methods to use to sign in to the XClarity One portal by clicking Account Settings in the user-account drop-down menu in the upper-right corner.