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On-premises portal configuration and management

When running XClarity One on premises, you can configure the portal settings including network, date and time, web proxy, SMTP, and security certificates. You can also perform management tasks such as updating the portal software and collecting service data.

  • Portal network
    Review these network considerations to help you set up the network in your datacenter to use XClarity One as a virtual machine.
  • Portal date and time
    Review these considerations to help you configure the date and time for the portal when running XClarity One on premises.
  • SMTP configuration
    When running XClarity One, you can allow XClarity One to send user-management notifications (such as new users and reset passwords) and forward events data through email using an existing SMTP server in your environment.
  • XClarity One security certificates
    XClarity One uses SSL certificates to establish secure, trusted communications between the portal and hubs, as well as communications with the portal by users or with different services. When running XClarity One as a virtual machine, the XClarity One portal and the hubs use XClarity One-generated certificates that are self-signed and issued by an internal certificate authority by default.
  • XClarity One service data
    When running XClarity One on premises, you can manually collect XClarity One service data and then save the information as an archive in tar.gz format to the local system. You can then send the service files to your preferred service provider to get assistance in resolving issues as they arise.
  • Portal backup and restore
    XClarity One does not include built-in backup and restore functions. When running XClarity One on premises, use the backup functions that are available based on the virtual-host operating system on which XClarity One is installed.
  • Portal restart
    There are certain situations when you might need to restart XClarity One, such as when regenerating or uploading a server certificate.
  • Portal updates
    When running XClarity One on premises, it is important to keep the portal up to date with the latest release.