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Portal restart

There are certain situations when you might need to restart XClarity One, such as when regenerating or uploading a server certificate.

Before you begin

  • Consider backing up the portal before restarting (see Portal backup and restore).

  • Ensure that no jobs are currently running. To view the jobs log, see Jobs.

When XClarity One restarts, it recollects inventory for each managed device. Wait approximately 30-45 minutes, depending upon the number of managed devices, before attempting to configure devices.

From the hypervisor​

  • VMware ESXi

    1. Connect to the host through VMware vSphere Client.

    2. Right-click the virtual machine, and click Power > Reset.

    3. Click the Console tab.

  • Microsoft Hyper-V

    1. From the Server Manager Dashboard, click Hyper-V.

    2. Right-click the server, and click Hyper-V Manager.

    3. Right-click the virtual machine, and click Reset.

  • KVM (Ubuntu and Nutanix)

    1. Connect to the host using the Virtual Machine Manager.
    2. Right-click the XClarity One virtual machine, and click Shut Down > Force off.
    3. Right-click the XClarity One virtual machine again, and click Delete. The Delete confirmation dialog box is displayed.
    4. Select all check boxes, and click Delete.

  • SUSE Harvester

    1. Connect to the Harvester Web UI, and go to Virtual Machines page.
    2. Click the ⋮ (three dots) menu icon next to the XClarity One virtual machine.
    3. Click Restart.