Exploring the portal

User interface layout​

Long press on certain panel titles to display a pop-up menu with additional options.

Click the account-settings menu in the upper-right corner and then click Product Guides to get more information about how to use XClarity One.

Organization Management view​

The Organization Management view shows information about the organization itself. It contains panels for users and management hubs.

• Users panel

  The Users panel lists all users that belong to the organization. Use this panel to invite new users, assign roles, enable or disable users, and delete users from the organization. When adding users, you can assign one or more of the following roles.

  • User administrator. Manage users within the organization. An organization must have at least one active user administrator; however, at least two user administrators is highly recommended for redundancy and security. Note that the organization owner is also a user administrator.

  • Hub administrator. Manage management hubs in the organization, including connecting, disconnecting, and enabling or disabling hubs.

  • Device administrator. Monitor and manage devices within the organization, including viewing inventory and health, monitoring and forwarding events and alerts, monitoring jobs, and collecting service data, and opening and monitoring service tickets related to those devices. They can also create and manage collections of devices, and monitor health and usage information for the entire collection.

  

• Management hubs panel

  XClarity One monitors and manages devices in your datacenter through one or more light-weight device managers, called management hubs. Management hubs are installed on premises in your datacenters. They can be setup across multiple sites, where your devices are located.

  At least one management hub must be installed and connected to XClarity One for each organization.

  Note

  The management hubs are the only resources that require direct communication with XClarity One.
  

Device Management view​

The Device Management view shows information about the devices within the organization that are managed by XClarity One. It contains panels for things to do, managed devices, and device collections.

• Things to do panel

  The Things to do panel highlights items in your organization that require your attention. The first user to sign in might see a list of items directing you to add users, connect a management hub, and manage devices. Additional todos appear when hardware issues occur.

  You can dismiss todos from the Things to do panel. Click the Things to do title to display a complete list of all todos, including any to dos that you dismissed.

  

• Managed devices panel

  The Managed devices panel summarizes the health of all devices in your organization. The overall health of a device is based on the highest severity of all events that are associated with that device.

  Click the Managed devices title to display the list of all managed devices, or click on a severity to display a filtered list of devices with that overall severity. The Managed Device page contains context menus for additional information.

  • Monitor. Provides details about alerts, events, service tickets, and jobs.

  • Unmanaged devices. Provides a list of devices that are known to XClarity One but that have not been brought under XClarity One management.

  

• Collections panel

  The Collections panel lists all collections in this organization. A collection is a static grouping of devices that can be managed together. A device can belong to one or more collections.

  Use this panel to add collections to the organization and to monitor the overall health of all devices in each collection. You can click the card title to list all devices in the collection and add or remove devices from the collection.

  

Settings view​

The Settings view shows information about global settings that affect the entire organization. This view lets you get to the following panels through the context menu.

• Call Home. This panel configures the default Call Home contact. When configured, Call Home is enabled to automatically opens a service ticket and sends service data to Lenovo Support when certain serviceable events occur on managed devices.

• Data forwarders. This panel configures data forwarders to forward event data, based on specific criteria, to external services that you can then use to monitor and analyze the data.