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Cannot update firmware on a device

Use this information to troubleshoot issues when updating firmware on managed devices.

  • Review Firmware-update considerations, and follow the recommendations provided.
  • Ensure that the server status is not Offline and is reachable on the network from Lenovo XClarity Administrator.

  • If you encounter a problem updating firmware on an FC5022 switch running FOS v7.4.x and earlier, run the following command from a command-line interface. For more information, see Tech Tip HT507915.

    Seccrypto -- default -type SSH -force