Skip to main content

CMM Firmware Update Hangs

Use this information to troubleshoot issues when updating the CMM firmware, Flex stack release 1.3.2.1 2PET12K through 2PET12Q, that has been running more than three weeks and is part of a dual-CMM configuration.

  1. Perform a virtual reseat of the CMM. If you have two CMMs in the same chassis, virtually reseat both CMMs simultaneously. You can find minimum required firmware levels from the XClarity Administrator Support – Compatibility webpage by clicking the Compatibility tab and then clicking the link for the appropriate device types.
  2. Perform the update again from XClarity Administrator.