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The firmware and driver addon list is not displayed

When creating an image for a cluster by using vSphere Lifecycle Manager, if Lenovo XClarity Integrator is selected as the hardware support manager, and the proxy is enabled in vCenter but not configured to allow the connection from vCenter to LXCI (protocol HTTPS, port 443), the firmware and driver addon list might not be displayed.

Procedure

Complete the following steps to solve the problem.

  1. Reproduce this issue.
  2. Log in to the vCenter shell console.
  3. In the shell, run the following command: 
    vi /storage/log/vmware/vmware-updatemgr/vum-server/hsm-service.log
  4. If the following error message or similar is displayed, the HTTPS request from vCenter to XClarity Integrator is banned by the proxy. Users should disable the proxy or allow the connection from vCenter to Lenovo XClarity Integrator (protocol HTTPS, port 443) in the proxy configuration. 
    HTTPSConnectionPool(host='<XClarity Integrator IP or FQDN', port=443): Max retries exceeded with url: 
    /hsm/vsphere-lcm/hw-support/v1/packages (Caused by ProxyError('Cannot connect to proxy.', OSError
    ('XXX failed or timeout: '))).