Skip to main content

Processor problems

See this section to solve problems related to a monitor or video.

The solution goes directly to the POST event viewer when it is turned on.

  1. Check the light path diagnostics LEDs and the Lenovo XClarity Controller event log, and resolve any errors that have occurred.

  2. Make sure that the solution supports all the processors and that the processors match in speed and cache size. You can view processor details from system setup. To determine if the processor is supported for the solution, see Lenovo ServerProven website

  3. (Trained technician only) Make sure that processor 1 is seated correctly

  4. (Trained technician only) Remove processor 2 and restart the solution.

  5. Replace the following components one at a time, in the order shown, restarting the solution each time:

    1. (Trained technician only) Processor

    2. (Trained technician only) System board