Skip to main content

FQXSPMA0012M : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].

This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected.

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0146

SNMP Trap ID​

0

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Check the XCC event log for any fan or cooling related issues and address them first.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are correctly installed in place and keep clean.
  3. Make sure that the room temperature meets operating specifications.
  4. Make sure that the DIMMs and drive baffles (if applicable) are installed in place.
  5. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support.