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FQXSPUN0020N : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.

Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.

This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe.

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0524

SNMP Trap ID​

50

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. If the sensor is in "ME Status":
    1. Reboot XCC and see if the issue is still observed.
    2. Upgrade or downgrade the UEFI to have ME update and see if the issue disappears.
    3. If the problem persists, contact Lenovo Support and replace the system board.
  2. If the sensor is in "RAID Vol State":
    1. Check Lenovo Support (http://support.lenovo.com/) for service bulletins, Tech tips, and firmware update related to your drive.
    2. Check for any other RAID-related error.
    3. Replace the drive and recreate an array.
    4. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support.