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FQXSPPW0079N : Sensor [SensorElementName] has transitioned to non-recoverable.

Sensor [SensorElementName] has transitioned to non-recoverable.

This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable.

Severity

Error

Alert Category

Critical - Voltage

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0530

SNMP Trap ID

1

Automatically Notify Support

No

User Action

Complete the following steps:

  1. If the error is observed on multiple DIMMs, it indicates a potential mismatch between the XCC version and the UEFI version.
    1. Update and activate the XCC Firmware using the latest released version.
    2. Next, update the UEFI Firmware using the latest released version.
    3. If the issue remains unresolved, collect Service Data log and contact Lenovo Support.
      Note
      If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update.