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FQXSPPW0079N : Sensor [SensorElementName] has transitioned to non-recoverable.

Sensor [SensorElementName] has transitioned to non-recoverable.

This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable.

Severity​

Error

Alert Category​

Critical - Voltage

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0530

SNMP Trap ID​

1

Automatically Notify Support​

No

User Action​

Complete the following steps:

  1. If the error is observed on multiple DIMMs, it indicates a potential mismatch between the XCC version and the UEFI version.
    1. Update and activate the XCC Firmware using the latest released version.
    2. Next, update the UEFI Firmware using the latest released version.
    3. If the issue remains unresolved, collect Service Data log and contact Lenovo Support.
      Note
      If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update.