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Remove a memory module

Follow instructions in this section to remove a memory module.

About this task

S002
disconnect all power
CAUTION
The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Attention
  • Read Installation Guidelines and Safety inspection checklist to ensure that you work safely.
  • Power off the server and peripheral devices and disconnect the power cords and all external cables. See Power off the server.
  • If the server is in a rack, remove it from the rack. See Remove the server from rack.
  • Remove any locking device that secures the server, such as a Kensington lock or a padlock.
  • Place the server on its side with the cover up.
  • Make sure to remove or install memory module 20 seconds after disconnecting power cords from the system. It allows the system to be completely discharged of electricity and safe for handling memory module.
  • If you are not installing a replacement memory module to the same slot, make sure you have memory module filler available.
  • Memory modules are sensitive to static discharge and require special handling. Refer to the standard guidelines for Handling static-sensitive devices.
    • Always wear an electrostatic-discharge strap when removing or installing memory modules. Electrostatic-discharge gloves can also be used.
    • Never hold two or more memory modules together so that they do not touch each other. Do not stack memory modules directly on top of each other during storage.
    • Never touch the gold memory module connector contacts or allow these contacts to touch the outside of the memory module connector housing.
    • Handle memory modules with care: never bend, twist, or drop a memory module.
    • Do not use any metal tools (such as jigs or clamps) to handle the memory modules, because the rigid metals may damage the memory modules.
    • Do not insert memory modules while holding packages or passive components, which can cause package cracks or detachment of passive components by the high insertion force.

Procedure

  1. Make preparation for this task.
    1. Remove the server cover. See Remove the server cover.
      Attention
      The heat sinks and processor could be very hot. To avoid burning yourself, wait for a few minutes after turning off the server before you remove the server cover.
    2. If applicable, remove the optical drive. See Remove an optical drive.
    3. If applicable, remove the optical drive cage. See Remove an optical drive cage.
    4. Locate the memory module slots and determine the memory module to be removed.
      Figure 1. Memory modules and processors layout
      Memory module and processor location
  2. Open the retaining clips on each end of the memory module slot. If necessary, you can use a pointed tool to open the retaining clips due to space constraints. Pencils are not recommended as a tool as they may not be strong enough.
    1. Place the tip of the tool in the recess on the top of the retaining clip.
    2. Carefully rotate the retaining clip away from the memory module slot.
    Attention
    To avoid breaking the retaining clips or damaging the memory module slots, handle the clips gently.
    Figure 2. Opening retaining clips
    Opening retaining clips
  3. Remove the memory module from the slot.
    1. Make sure the retaining clips are in the fully open position.
    2. Hold the memory module at both ends and carefully lift it out of the slot.
      Figure 3. Memory module removal
      Memory module removal
After you finish
  1. Install a replacement unit. See Install a memory module.
  2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Demo video

Watch the procedure on YouTube