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External LCD diagnostics handset

The external LCD diagnostics handset is an external device that is connected to the server with a cable, and it allows quick access to system information such as errors, system status, firmware, network, and health information.

Location of the external LCD diagnostics handset


The external LCD diagnostics handset is connected to the server with an external cable.

External LCD diagnostics panel connected with a cable

1 External LCD diagnostics handset
2 Magnetic bottom

With this component, the diagnostic handset can be attached to the top or side of the rack or chassis with hands spared for service tasks.

3 External diagnostics connector

This connector is located on the rear of the server, and is used to connect an external LCD diagnostics handset.

When unplugging the external handset, see the following instructions:

Unplugging the external LCD diagnostics handset

  • Press the plastic clip on the plug forward.
  • Hold the clip and remove the cable from the connector.

Display panel overview

The diagnostics device consists of an LCD display and 5 navigation buttons.

Display panel controls with identifying callouts

1 LCD display
2 Scroll buttons (up/down/left/right)

Press the scroll buttons to locate and select system information.

3 Select button

Press the select button to select from the options in the menu.

Option flow diagram

The external LCD diagnostics handset displays various system information. Navigate through the options with the scroll keys.

Depending on the model, the options and entries on the LCD display might be different.

Display panel option flow

Full menu list

Following is the list of available options. Switch between an option and the subordinate information entries with the select button, and switch among options or information entries with the scroll buttons.

Depending on the model, the options and entries on the LCD display might be different.

Home Menu (System Status Dashboard)
Home MenuExample

1 System name

2 System status

3 Active alert quantity

4 Temperature

5 Power consumption

6 Checkpoint code

Display panel home menu

Active Alerts
Sub MenuExample

Home screen: Active error quantity

The Active Alerts menu displays only the quantity of active errors. If no errors occur, the Active Alerts menu will not be available during navigation.
1 Active Alerts
Details screen:
  • Error message ID (Type: Error/Warning/Information)

  • Occurrence time

  • Possible sources of the error

  • Active Alerts: 1
  • Press ▼ to view alert details
  • FQXSPPU009N(Error)
  • 04/07/2020 02:37:39 PM
  • CPU 1 Status:
  • Configuration Error
System VPD Information
Sub MenuExample
  • Machine type and serial number

  • Universal Unique ID (UUID)

  • Machine Type: xxxx
  • Serial Num: xxxxxx
  • Universal Unique ID:xxxxxxxxxxxxxxxxxxxxxxxxxxxx
System Firmware
Sub MenuExample


  • Firmware level (status)

  • Build ID

  • Version number

  • Release date

  • UEFI (Inactive)
  • Build: D0E101P
  • Version: 1.00
  • Date: 2019-12-26

XCC Primary

  • Firmware level (status)

  • Build ID

  • Version number

  • Release date

  • XCC Primary (Active)
  • Build: DVI399T
  • Version: 4.07
  • Date: 2020-04-07

XCC Backup

  • Firmware level (status)

  • Build ID

  • Version number

  • Release date

  • XCC Backup (Active)
  • Build: D8BT05I
  • Version: 1.00
  • Date: 2019-12-30
XCC Network Information
Sub MenuExample
  • XCC hostname

  • MAC address

  • IPv4 Network Mask

  • IPv4 DNS

  • IPv6 Link Local IP

  • Stateless IPv6 IP

  • Static IPv6 IP

  • Current IPv6 Gateway

  • IPv6 DNS

Only the MAC address that is currently in use is displayed (extension or shared).
  • XCC Network Information
  • XCC Hostname: XCC-xxxx-SN
  • MAC Address:
  • xx:xx:xx:xx:xx:xx
  • IPv4 IP:
  • xx.xx.xx.xx
  • IPv4 Network Mask:
  • x.x.x.x
  • IPv4 Default Gateway:
  • x.x.x.x
System Environmental Information
Sub MenuExample
  • Ambient temperature

  • Exhaust temperature

  • PSU status

  • Spinning speed of fans by RPM

  • Ambient Temp: 24 C
  • Exhaust Temp: 30 C
  • PSU1: Vin= 213 w
  • Inlet= 26 C
  • FAN1 Front: 21000 RPM
  • FAN2 Front: 21000 RPM
  • FAN3 Front: 21000 RPM
  • FAN4 Front: 21000 RPM
Active Sessions
Sub MenuExample
Quantity of active sessionsActive User Sessions: 1
Sub MenuExample
Several quick actions are available:
  • Restore XCC to Defaults

  • Force XCC Reset

  • Request XCC Reset

  • Set UEFI Memory Test

  • Clear CMOS

  • Request Virtual Reseat

  • Modify XCC Static IPv4 Address/Net mask/Gateway

  • Modify System Name

  • Generate/Download FFDC Service Data

  • Request XCC Reset?
  • This will request the BMC to reboot itself.
  • Hold √ for 3 seconds