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FQXST0555M : The local Expander Controller firmware has detected a level of incompatibility with the partner Expander Controller firmware or hardware. As a preventive measure, the local Expander Controller might disable all the PHYs.

The local Expander Controller firmware has detected a level of incompatibility with the partner Expander Controller firmware or hardware. As a preventive measure, the local Expander Controller might disable all the PHYs.

Severity​

Critical

Serviceable with log​

No

Automatically Notify Support​

No

User Action​

  1. Check that both the Expander Controllers have the correct firmware revision.
  2. If both Expander Controllers have different firmware versions, upgrade the partner controller module to the appropriate firmware that is compatible with the enclosure.
  3. Replace the partner controller module.

When the problem is resolved, an event with the same code will be logged with severity of Resolved.