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Working with alerts

Alerts are hardware or management conditions that require investigation and user action. Lenovo XClarity Administrator polls the managed devices asynchronously and displays alerts that are received from those devices.

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video linkXClarity Administrator: Monitoring

Typically, when an alert is received, a corresponding event is stored in the event log. It is possible to have an alert without a corresponding event in the event log (even if the log wraps). For example, events that occur before you manage a chassis are not displayed in the event log. However, the alerts for the chassis are displayed in the alert log because Lenovo XClarity Administrator polls the CMM after the chassis has been managed.

  • Viewing active alerts
    You can view a list of all active hardware and management alerts.
  • Excluding alerts
    If there are specific alerts that are of no interest to you, you can exclude the alerts from all pages on which alerts are displayed. Excluded alerts are still in the log but are hidden from all pages on which alerts are displayed, including log views and device status.
  • Resolving an alert
    Lenovo XClarity Administrator provides information about the appropriate actions to perform to resolve an alert.
  • Acknowledging alerts
    When an active alert is acknowledged, the alert is listed on pages on which alerts are displayed but does not affect the severity status for the applicable device.