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Recovery procedure not available

The details and recovery procedure for this problem are not provided. If the problem is hardware-related, you can go to Hardware to potentially help diagnose the problem. Please contact your Technical Support Engineer using the steps below to resolve this problem.

Recovery Steps​

  1. Manually collect support data from the storage array.

    1. Go to Support > Support Center. Then, select the Diagnostics tab.

    2. Select the Collect Support Data link to save the support data to a file.

  2. Contact your Technical Support Engineer using the information in the upper right-corner of the Support Center.