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Mirror communication problem with fabric

The storage array cannot communicate with the fabric that connects the local and remote storage arrays.

This problem occurs for the following reasons:

  • The local and remote storage array are not connected through a switched fabric.

  • The storage array to fabric switch connection contains a faulty Small Form-Factor Pluggable (SFP) transceiver on either the storage array or switch.

  • A loose, damaged, or disconnected cable between the storage array and the fabric switch.

  • The storage array is connected to a faulty switch or switch port.

Recovery Steps​

  1. Is the storage array and the remote storage array shown in the Details area connected through a switched fabric?

    • If yes, go to step 2.

    • If no, connect the storage array and remote storage arrays through a switched fabric, and then go to step 5.

  2. Are any SFP Failed problems being reported in the Problems area?

    • If yes, replace the failed SFP using the recovery steps in the SFP Failed procedure listed in the Problems area.

    • If no, go to step 3.

  3. Are the cables connecting the storage array to the fabric switch loose, disconnected, or visibly damaged?

    • If yes, correct the problem, and then go to step 5.

    • If no, go to step 4.

  4. Does the switch the storage array is connected to show any indications of a faulty port, SFP, or other failure?

    • If yes, correct the problem, and then go to step 5.

    • If no, contact your Technical Support Engineer.

  5. Select Recheck to ensure the problem has been resolved.