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Collecting service data

To collect service data manually, perform the Collect Service Data function.

To collect service data, do the following:

  1. Attach a USB storage drive to the server or connect your server to a shared network. For instructions on how to connect to a shared network, refer to Configuring network settings.

  2. In the Diagnostics interface, select Collect Service Data and click Next button to collect the service data. The process takes several minutes.

  3. When the collecting process is completed, click Next button. The collected service data will be saved in a ffdc.tzz file.

  4. Select a location to save the file and click Save. The ffdc.tzz file will be saved to the USB storage drive or the shared network. folder. Provide the file to the Lenovo service personnel for problem determination.

    Note
    If the USB storage drive is not available in the list, click the refresh button to display it.