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USB connector problems

Table 1. USB connector problems and actions.

The Universal Serial Bus (USB) port's problems and actions table with one level of row and column headers.

SymptomAction
A USB device does not work.
  1. Make sure that:
    • The correct USB device driver is installed.
    • The operating system supports USB devices.
  2. Make sure that the USB configuration options are set correctly in the Setup Utility. For more information, see Using the Setup Utility program.
  3. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the server.