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806f0607-0301xxxx : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 1)

An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 1)

This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.

May also be shown as 806f06070301xxxx or 0x806f06070301xxxx

Severity​

Error

Alert Category​

Critical - CPU

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0816

SNMP Trap ID​

40

Automatically Notify Support​

No

User Response​

1. Make sure that the installed microprocessors are compatible with each other (see Installing a microprocessor and heat sink for information about microprocessor requirements). 2. Update the server firmware to the latest level (see Updating the firmware). 3. (Trained technician only) Replace the incompatible microprocessor.