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Retrieve an authorization code

In the Retrieve Authorization Code page, you can request to have the authorization codes of a particular order number and part number emailed to you.

To retrieve an authorization code, complete the following steps:

  1. In the Welcome page, select Retrieve authorization code from the left navigation pane. Figure 1 appears.

    Figure 1. Retrieving an authorization code
    Retrieving an authorization code

  2. Enter the sold-to customer number, order number and either the option part number or Product ID. These numbers are on the packing list that is included with your order. Hover over the Help icon next to each field to see what format each number can be.

  3. Click Submit. An email is sent to you within a minute or two. The Activation Instructions documents will be attached as PDFs. The authorization codes will be sent to your email address. You can optionally enter additional email addresses to also receive the information. Separate them with a semicolon.