Becoming an administrator
By default, FoD accounts are regular accounts (in the FoD web site, you will see “EXTERNAL USER” on the right-hand side of the web page).
Profile Management
Inventory Management
Ask an existing administrator to make you an administrator as well. Find out who the administrators of your customer number are using the Contacts function described in 3.13, Contact An existing administrator can add you as an additional administrator as described in Manage your customer numbers.
Email Lenovo FoD support and request the access:
Send an email to the FoD support team (see FoD support contacts) with the following information:
Request, for example “Please make me an administrator for my company’s FoD purchases”
Your email address
Your company name
Your customer number(s)
Your first name
Your last name
Once the request has been processed you will be sent an email from lkms@lenovo.com. You must click the link in the email to confirm the activation before you will see the Profile management menu item.
NoteOnly the first administrator will get the email which they will have to respond to. For all additional administrators, no confirmation email will be sent.Once you have admin access, your account type will change to “EXTERNAL ADMIN” and you can then grant other FoD user accounts admin access as described in Manage your customer numbers.