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Signing in to the management-hub web interface

You can launch the Lenovo XClarity Management Hub 2.0 web interface from any system that has network connectivity to the XClarity Management Hub 2.0 virtual machine.

Access the XClarity Management Hub 2.0 web interface by pointing your web browser to the XClarity Management Hub 2.0 IP address (for example, https://192.0.2.10).

The IP address that you use depends on how your environment is set up.
  • If you specified a static IPv4 address during installation, use that IPv4 address to access XClarity Management Hub 2.0.
  • If a DHCP server is set up in the same broadcast domain as the management hub, use the IPv4 address that is displayed in the virtual-machine console to access XClarity Management Hub 2.0.

Access to the web interface is through a secure connection. Ensure that you use https.

Ensure that you are using one of the following supported web browsers.
  • Chrome 115 or later
  • Firefox ESR 102.12 or later
  • Microsoft Edge 115 or later
  • Safari 16.6 or later

User sessions​

Each user can have up to five user sessions.

After 30 minutes of inactivity, you can continue to view data; however, you must log in again to perform other actions. The management hub automatically logs out user sessions after 24 hours, regardless of activity.

If five consecutive log-in attempts fail, you must wait at least 15 minutes before logging in again.

After changing your password, you must wait at least an hour to change it again.

Signing in​

If you are signing in for the first time:
  • For XClarity Management Hub 2.0 v1.0, enter the default username USERID and password PASSW0RD (using a zero), and then immediately change the password.
  • For XClarity Management Hub 2.0 v1.1 and later, you are prompted to create a new username and password.
XClarity Management Hub 2.0 supports multi-factor authentication using user credentials and a one-time passcode from an authenticator application. The authenticator application is set up on a mobile device and connected to XClarity Management Hub 2.0 to obtain a one-time passcode (OTP) that is needed each time you sign in. The following authenticator applications are supported.

  • FreeOTP

  • Google Authenticator

  • Microsoft Authenticator

You can update your personal information, change your password, and manage your authentication applications by clicking User settings from the user-account drop-down menu in the upper-right corner.

It is recommended that you use strong passwords of 16 or more characters. By default, passwords must have 8 – 256 characters, including one or more uppercase and lowercase alphabetic characters, numbers, and special characters ; @ _ ! ' $ & +. Consider the following recommendations when creating passwords.

  • Do not use known passwords obtained from earlier breaches, leaks, or hacks.

  • Do not use dictionary words.

  • Do not use context-specific words, such as the name of a service, an email address, or derivatives thereof.

  • Do not use more than two repetitive or sequential characters (for example, aaa or 123abc).

  • Do not reuse any of the last five passwords.

Resetting your password​

If the management hub has two or more users, and you forget your password, another user can reset your password for you from the Users page.

However, if you are the only user and you forget your password, you can reset your password through the virtual-machine console.

  1. Restart the virtual machine.

    At the end of the management-hub boot process, you can choose to reset the user password by entering 4 when prompted. The prompt is available for 150 seconds, until the login prompt is displayed. To proceed to the login prompt without delay, enter x at the prompt.

  2. Enter 4 when prompted to reset your password.

  3. Enter your username, email address, and new temporary password.

  4. Choose whether to also reset the multi-factor authentication settings.

After your password is reset, it is highly recommended that you change your new password and multi-factor authentication (if applicable) from the Users page.