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Importing and activating licenses

After purchasing licenses for XClarity One, you need to import the licenses to activate functions in the portal.

Important

  • Ensure that you purchased the correct licenses, depending on whether you are using XClarity One in the cloud or as a local virtual machine. For more information, see Licenses.

  • Ensure that the customer number used to purchase the licenses matches the customer number for your organization.

To import and activate XClarity One licenses, complete the following steps.

  1. Retrieve the activation keys for the licenses.

    1. Open the Lenovo Features on Demand web portal from a web browser, and sign in to the portal.
    2. Click Retrieve History.
    3. Select “Search history via Lenovo Customer Number” as the Search type.
    4. Enter your Lenovo Customer number in the Search Value field. The customer number format is 121XXXXXXX.
    5. Select the XClarity One activation keys from the list.
    6. Click Email to email the keys to you, or click Download to download the keys to your local system.

  2. Import and apply licenses in XClarity One by clicking Licenses from the context menu on the Settings view. Follow the instructions in the wizard to complete the import process.

  3. If you applied the valid licenses after functions were disabled, log out and then log in again to enable the applicable functions.