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Importing and activating licenses

After purchasing licenses for XClarity One, you need to import the licenses to activate functions in the portal.

Important

  • Ensure that you purchased the correct licenses, depending on whether you are using XClarity One in the cloud or as a local virtual machine. For more information, see Licenses.

  • Ensure that the customer number used to purchase the licenses matches the customer number for your organization.

To import and activate XClarity One licenses, complete the following steps.

  1. Retrieve your authorization code.

    When the license purchase is complete, an authorization code is sent to you in an electronic proof of entitlement email. You can also retrieve the authorization code from the Lenovo Features on Demand web portal by clicking Retrieve authorization code. If you do not receive the email and you purchased the license through a Business Partner, contact your Business Partner to request the authorization code.

    The authorization code is a 22-character alphanumeric string. You will need the authorization code to complete the next step.

  2. Retrieve the activation keys for the licenses.

    • Creating activation keys from an authorization code
      1. Open the Lenovo Features on Demand web portal from a web browser, and log in to the portal using your email address as your user ID.
      2. Click Request activation key.
      3. Select Input a Single Authorization Code.
      4. Enter the 22-character authorization code, and click Continue.
      5. Enter your Lenovo customer number in the Lenovo Customer Number field.
      6. Enter the number of licenses that you want to redeem in the Redeem Quantity field, and then click Continue.

        To redeem all the available licenses in this key, match the number in Available licenses field.

        If you redeem a subset of available licenses, you can redeem the remaining licenses in another activation key using the same authorization code.

      7. Follow the prompts to enter product details and contact information, and click Continue to generate the activation key.
      8. Optionally specify additional recipients to receive the activation keys.
      9. Click Submit to send the activation keys.

        The person assigned to the purchase order and the additional recipients will receive an email with the activation key. The activation key is a file in .KEY format.

        Note
        You can also download activation keys (individually or in batch) from the Lenovo Features on Demand web portal by clicking Download link.
    • Downloading existing activation keys
      1. Open the Lenovo Features on Demand web portal from a web browser, and log in to the portal using your email address as your user ID.
      2. Click Retrieve History.
      3. Select “Search history via Lenovo Customer Number” as the Search type.
      4. Enter your Lenovo Customer number in the Search Value field. The customer number format is 121XXXXXXX.
      5. Click Select all to download all activation keys or select individual activation keys from the list.
      6. Click Email to email the keys to you, or click Download to download the keys to your local system.

  3. Import and apply licenses in XClarity One by clicking Licenses from the context menu on the Settings view. Follow the instructions in the wizard to complete the import process.

  4. If you applied the valid licenses after functions were disabled, log out and then log in again to enable the applicable functions.