Skip to main content

Installing a MID Server on a Windows system

You can install a MID Server on a Windows system.

Procedure

To install a MID Server on a single Windows system, complete the following steps.

  1. Download the MID Server archive file.
    1. From the ServiceNow portal, click Mid Server > Downloads.
    2. Select and download the MID Server for the appropriate operating system.

      If the download does not begin immediately, try the download later as the system may be busy.

  2. From the system where you want to install the MID Server, create a directory for the MID Server on the top level of the drive using a unique and distinctive name (for example, ServiceNow\MID Server1).
  3. Extract the downloaded MID Server file into the MID Server directory. When complete, the \agent directory is in under the MID Server directory (for example, \ServiceNow\MIDServer_SMS_Int\agent).
  4. Edit the \agent\config.xml file using a text editor (such as WordPad), as follows:

    1. Locate the <parameter name="url" value="https://YOUR_INSTANCE.service-now.com" /> element, and change the value to the URL of your ServiceNow instance.

    2. If basic authentication is enabled, enter the MID Server user credentials in the mid.instance.username and mid.instance.password parameters.

      Note
      Basic authentication for SOAP messages is enabled by default. The password value is also encrypted authentication.

    3. Locate the <parameter name="name" value="YOUR_MIDSERVER_NAME_GOES_HERE" /> element, and change the value to the name of your MID Server.

    4. Optionally, enter the connection information for a proxy server that is used, and remove the comment tags from the proxy configuration information. For example, you can configure the mid.proxy.use_proxy, mid.proxy.host, mid.proxy.port, mid.proxy.username, and mid.proxy.password.

  5. If this MID Server is installed on a system that contains other MID Servers, also edit the \agent\conf\wrapper-override.conf file. For more information, see Installing Multiple MID Servers on a single Windows system.