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Remove a memory module

Follow the instructions in this section to remove a memory module.

About this task

Attention
  • Read Installation Guidelines and Safety inspection checklist to ensure that you work safely.

  • Power off the server and peripheral devices and disconnect the power cords and all external cables. See Power off the server.

  • Make sure to remove or install memory module 20 seconds after disconnecting power cords from the system. It allows the system to be completely discharged of electricity and safe for handling memory module.

  • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static-sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system.

  • If you are not installing a replacement memory module to the same slot, make sure you have memory module filler available.

  • Memory modules are sensitive to static discharge and require special handling. Refer to the standard guidelines for Handling static-sensitive devices.
    • Always wear an electrostatic-discharge strap when removing or installing memory modules. Electrostatic-discharge gloves can also be used.

    • Never hold two or more memory modules together so that they do not touch each other. Do not stack memory modules directly on top of each other during storage.

    • Never touch the gold memory module connector contacts or allow these contacts to touch the outside of the memory module connector housing.

    • Handle memory modules with care: never bend, twist, or drop a memory module.

    • Do not use any metal tools (such as jigs or clamps) to handle the memory modules, because the rigid metals may damage the memory modules.

    • Do not insert memory modules while holding packages or passive components, which can cause package cracks or detachment of passive components by the high insertion force.

Important
Remove or install memory modules for one processor at a time.

Procedure

Attention

Make sure to remove or install memory module 20 seconds after disconnecting power cords from the system. It allows the system to be completely discharged of electricity and safe for handling memory module.

  1. Power off the server and disconnect all power cords.
  2. Remove the top cover. See Remove the top cover.
  3. If your server comes with an air baffle or a middle drive cage, remove it. See Remove the air baffle or Remove the middle drive cage and drive backplane.
  4. (Optional) For the Compute Complex Neptune Core Module, remove the memory module brackets.
    Figure 1. Removing the memory module brackets
    Memory module removal
    1. Loosen the screws on the memory module brackets.
    2. Remove the memory module brackets from the processor board.
    Note
    Sequence for removing screws and brackets:
    • Sequence for loosening screws: 3 > 2 >1

    • Sequence for removing brackets: 3 > 2 >1.


    Sequence for bracket and screw installation
  5. Remove the memory module from the slot.
    Figure 2. Removing the memory module
    Removing the memory module

    Figure 3. Removing the memory module for Compute Complex Neptune Core Module
    Removing the memory module for Compute Complex Neptune Core Module
    1. Open the retaining clip on each end of the memory module slot.
      Attention
      • To avoid breaking the retaining clips or damaging memory module slots, handle the clips gently.

      • For the Compute Complex Neptune Core Module, use the memory module tool to open the retaining clip.

    2. Grasp the memory module at both ends and carefully lift it out of the slot.
After you finish
  1. A memory module slot must be installed with a memory module or a memory module filler. See Install a memory module.

  2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Demo video

Watch the procedure on YouTube