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FQXSPPU0002G : The Processor [ProcessorElementName] is operating in a Degraded State.

The Processor [ProcessorElementName] is operating in a Degraded State.

This message is for the use case when an implementation has detected a Processor is running in the Degraded state.

Severity​

Warning

Alert Category​

Warning - CPU

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0038

SNMP Trap ID​

42

Automatically Notify Support​

No

User Action​

Complete the following steps:

  1. Check the XCC event log for any fan, cooling, or power related issues.
  2. Make sure fan and power supply unit is installed correctly and clean.
  3. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place, clean, and correctly installed.
  4. Make sure that the room temperature is within operating specifications.
  5. If the problem still persists and XCC event is related to the power supply unit, please upgrade the power supply unit with a supported specification.
  6. If problem persists, collect Service Data log.
  7. Contact Lenovo Support.