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IMM error messages

Use this information to resolve IMM error messages.

The following table lists IMM error messages and suggested actions to correct the detected problems.
Note
An updated list of IMM error messages and corrective actions are available on the IBM Web site at http://www.ibm.com/systems/ support/supportsite.wss/docdisplay? lndocid=MIGR-5079338&brandind=5000008.
  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Error CodeEvent IDTypeError MessageAction
0x8001020080010202-1002xxxxErrorExpansion Module 1 (BPE3 12V Sense) voltage under critical threshold. Reading: X, Threshold: Y
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020080010202-1002xxxxErrorExpansion Module 1 (BPE3 12VSB Sense) voltage under critical threshold. Reading: X, Threshold: Y
  1. If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue; then, check the power supply for the BladeCenter unit.
  4. If the base blade is not logging a power issue; then, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020080010202-1002xxxxErrorExpansion Module 1 (BPE3 3.3V Sense) voltage under critical threshold. Reading: X, Threshold: Y
  1. If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If the base blade is not logging a power issue; then, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020080010202-0701xxxxErrorSystem board (Planar 12V) voltage under critical threshold. with chassis Reading: X, Threshold: Y
  1. If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8001020080010202-0701xxxxErrorSystem board (Planar 3.3V) voltage under critical threshold. Reading: X, Threshold: Y
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8001020080010202-0701xxxxErrorSystem board (Planar 5V) voltage under critical threshold. with chassis Reading: X, Threshold: Y
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8001020180010202-2801xxxxErrorCMOS Battery (CMOS Battery) voltage under critical threshold. with chassis Reading: X, Threshold: YReplace the system battery (see Removing the battery and Installing the battery).
Note
After you replace the system battery, verify that the blade server is running IMM firmware version 1.10 or newer to optimize the performance of the new system battery.
0x8001070080070001-0701xxxxWarningSystem board (Inlet Temp) temperature over/under warning threshold. Reading: X, Threshold: Y
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8001090081010902-1002xxxxErrorExpansion Module 1 (BPE3 12V Sense) voltage under critical threshold. with chassis Reading: X, Threshold: Y
  1. If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090081010902-1002xxxxErrorExpansion Module 1 (BPE3 12VSB Sense) voltage over critical threshold. Reading: X, Threshold: Y
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010202-1002xxxxErrorExpansion Module 1 (BPE3 3.3V Sense) voltage under critical threshold. with chassis Reading: X, Threshold: Y
  1. If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-0701xxxxErrorSystem board (Planar 12V) voltage over critical threshold. Reading: X, Threshold: Y
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8001090080010902-0701xxxxErrorSystem board (Planar 3.3V) voltage over critical threshold. Reading: X, Threshold: YReplace the blade (see Removing the system-board assembly and Installing the system-board assembly).
0x8001090080010902-0701xxxxErrorSystem board (Planar 5V) voltage over critical threshold. Reading: X, Threshold: Y
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8001090080070201-0701xxxxErrorSystem board (Inlet Temp) temperature over/under critical threshold with chassis reading: X, Threshold: Y
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80010B0080070301-0701xxxxErrorSystem board (Inlet Temp) temperature over/under non-recoverable threshold. Reading: X, Threshold: Y
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8007010080070301-2001xxxxErrorMemory device X, temperature (DIMM X Temp) non-recoverable [Note: X=1-12]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8007020080070201-2001xxxxErrorMemory device X, temperature (DIMM X Temp) critical [Note: X=1-12]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8007010081070101-0301xxxxWarningRecovery Processor X, temperature (CPU X OverTemp) warning [Note: X=1-2]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x8007020081070202-0701xxxxErrorSystem board, voltage (Planar Fault) critical
  1. Reseat the blade server in the BladeCenter unit (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  2. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8007020081070217-2C01xxxxErrorExpansion Card 1 (LDC Fault) critical
  1. Check the operating system event log and the system event log as it may contain additional information (see Error logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x8007020081070217-3101xxxxErrorPCI express bus 1, Expansion Card (HSDC Fault) critical
  1. Check the operating system event log and the system event log as it may contain additional information (see Error logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x8007020081070219-0701xxxxErrorSystem board, chip set (Sys Board Fault) critical
  1. Make sure that the latest firmware is being used (see Firmware updates).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Reset the UEFI firmware settings to default values using the Setup utility (see Using the Setup utility).
  4. (Trained service technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8007030081070301-0301xxxxErrorProcessor X, temperature (CPU X OverTemp) non-recoverable [Note: X=1-2]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  5. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  6. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x80080000806F011B-0C01xxxxInformationBlade bezel 1, presence (Front Panel) present
  1. Reseat the control-panel cable (see Removing the control panel and Installing the control panel).
  2. Replace the front bezel (see Removing the bezel assembly and Installing the bezel assembly).
  3. (Trained service technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x800900008003000C-0701xxxxInformationSystem board, memory (Performance Mode) disabled/enabledThis is informational only, no action is required. The performance mode has been enabled or disabled.
0x800B0100800B010C-2581xxxxErrorMemory device 0 (Bckup Mem Status) is not redundant
  1. Check the event logs for other memory errors that might occur (see Error logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
  4. If the error still occurs, replace the memory modules that were disabled in the Setup utility (see Removing a memory module and Installing a memory module).
  5. (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module.
    Note
    DIMM sockets one through six are controlled by the first microprocessor and DIMM sockets seven through twelve are controlled by the second microprocessor.
    See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x800B0300800B030C-2581xxxxWarningMemory device 0 (Bckup Mem Status) is not redundant and operational with minimal resources
  1. Check the event logs for other memory errors that might occur (see Error logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
  4. If the error still occurs, replace the memory modules that were disabled in the Setup utility (see Removing a memory module and Installing a memory module).
  5. (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module.
    Note
    DIMM sockets one through six are controlled by the first microprocessor and DIMM sockets seven through twelve are controlled by the second microprocessor.
    See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x800B0500800B050C-2581xxxxErrorMemory device 0 (Bckup Mem Status) is not redundant and not operational
  1. Check the event logs for other memory errors that might occur (see Error logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
  4. If the error still occurs, replace the memory modules that were disabled in the Setup utility (see Removing a memory module and Installing a memory module).
  5. (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module.
    Note
    DIMM sockets one through six are controlled by the first microprocessor and DIMM sockets seven through twelve are controlled by the second microprocessor.
    See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x806F0A07806F0A07-0301xxxxErrorProcessor Throttled
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x806F0007806F0007-2584xxxxErrorGroup 4, processor (One of CPUs) internal error
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0007806F0007-2584xxxxErrorGroup 4, processor (All CPUs) internal error
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0007816F0007-0301xxxxErrorGroup 4, processor (CPU X Status) internal error [Note X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F000F816F000F-2201FFFFErrorFW/BIOS, firmware progress (ABR Status) FW/BIOS ROM corruption System board, firmware progress (Firmware Error) FW/BIOS ROM corruption
  1. Install the latest UEFI firmware (see Firmware updates).
  2. Follow the UEFI recovery procedure in Recovering from a UEFI update failure.
0x806F000F816F000F-2201FFFFErrorSystem board, firmware progress (Firmware Error) FW/BIOS ROM corruption
  1. Install the latest UEFI firmware (see Firmware updates).
  2. Follow the UEFI recovery procedure in Recovering from a UEFI update failure.
0x806F0013806F0313-1701xxxxErrorChassis (NMI State) diagnostic interrupt
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  6. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  7. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0013806F0313-1701xxxxErrorChassis (NMI State) bus timeout
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  6. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  7. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0013806F0313-1701xxxxErrorChassis (NMI State) software NMI
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0021806F011B-0C01xxxxErrorSystem board, connector (PCIe Status) fault
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0107806F0107-2584xxxxErrorGroup 4, processor (One of CPUs) thermal trip
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  5. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  6. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
  7. (Trained service technician only) If the error still occurs, replace the microprocessor. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x806F0107806F0107-2584xxxxErrorGroup 4, processor (all CPUs) thermal trip
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  5. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  6. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
  7. (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x806F0107806F0107-0301xxxxErrorProcessor X (CPU X Status) thermal trip [Note: X=1-2]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  5. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  6. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
  7. (Trained service technician only) If the error still occurs, replace the microprocessor that controls the failing memory module. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x806F010C806F010C-2581xxxxErrorGroup 1 (All DIMMs) uncorrectable ECC memory error
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F010C806F010C-2581xxxxErrorGroup 1 (DIMM Group Status) uncorrectable ECC memory error
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F010C816F010C-2001xxxxErrorGroup 1 (DIMM Status) uncorrectable ECC memory error
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F010C816F010C-2581xxxxErrorGroup 1 (One of the DIMMs) uncorrectable ECC memory error
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F010C806F010C-2002xxxxErrorMemory device X (DIMM X Status) uncorrectable ECC memory error [Note: X=1-12]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F010D806F010D-0400xxxxErrorHard drive X (Drive X Status) fault Note: X=1-2Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
0x806F0112806F0212-2584xxxxInformationGroup 4 (CPU Fault Reboot) OEM system boot event
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0207806F0207-0301xxxxErrorGroup 4, processor (One of CPUs) BIST failure
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0207806F0207-2584xxxxErrorGroup 4, processor (all CPUs) BIST failure
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0207806F0007-0301xxxxErrorGroup 4, processor (CPU X Status) internal error [Note X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0212806F0212-2584xxxxErrorGroup 4 (CPU Fault Reboot) system hardware failureNo action is needed for this error code. This error indicates a microprocessor fault and will reboot the blade server up to three times to correct the error. If the error continues, error codes #dw1iv_r_IMM_error_messages/X806F0007 and #dw1iv_r_IMM_error_messages/0x806F0807 will be logged. Follow the corrective actions for these error codes.
0x806F020D816F020D-0400xxxxWarningHard drive 1 (Drive 1 Status) predictive failure
  1. Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
  2. Make sure that the LSI controller firmware level is up-to-date, upgrade if necessary; then, rerun the test.
  3. Make sure that the hard disk drive firmware level is up-to-date, upgrade if necessary; then, rerun the test.
0x806F030C806F030C-2001xxxxErrorMemory device X (DIMM X Status) memory scrub failed [Note: X=1-16]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Manually re-enable all affected memory modules if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFIv1.10 or newer, disconnect and reconnect the server to the power source and restart the server.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F040C806F040C-2581xxxxInformationGroup 1 (All DIMMs) memory disabled
  1. If the memory module was disabled due to a memory fault (error code 0x806F010C, 0x806F030C, or 0x806F050C), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806F040C806F040C-2581xxxxInformationGroup 1 (One of the DIMMs) memory disabled
  1. If the memory module was disabled due to a memory fault (error code 0x806F010C, 0x806F030C, or 0x806F050C), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806F040C806F040C-2001xxxxInformationMemory device X (DIMM X Status) memory disabled [Note X = 1-12]
  1. If the memory module was disabled because of a memory fault (error code 0x806F010C, 0x806F030C, or 0x806F050C), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806F0413806F0413-0701xxxxErrorExpansion Card 2 (PCI Slot 1) PCI parity error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0413806F0413-2582xxxxErrorGroup 2 (One of PCI Err) PCI parity error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0413806F0413-2582xxxxErrorGroup 2 (All PCI Err) PCI parity error;
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0413816F0413-0701xxxxErrorExpansion Card 3 (PCI Slot 2) PCI parity error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0507806F0507-2584xxxxErrorGroup 4, processor (One of CPUs) configuration error
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806F0507806F0507-2584xxxxErrorGroup 4, processor (All CPUs) configuration error
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806F0507806F0507-0301xxxxErrorGroup 4, processor (CPU X Status) configuration error [Note X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806F050C806F050C-2581xxxxErrorGroup 1 (All DIMMs) correctable ECC memory error logging limit reached
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  3. If the error occurs again on the same memory module, replace the affected memory module.
  4. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  5. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F050C806F050C-2008xxxxErrorGroup 1 (DIMM Group) correctable ECC memory error logging limit reached
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  3. If the error occurs again on the same memory module, replace the affected memory module.
  4. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  5. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F050C806F050C-2008xxxxErrorGroup 1 (DIMM Status) correctable ECC memory error logging limit reached
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  3. If the error occurs again on the same memory module, replace the affected memory module.
  4. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  5. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F050C806F050C-2581xxxxErrorGroup 1 (One of the DIMMs) correctable ECC memory error logging limit reached
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  3. If the error occurs again on the same memory module, replace the affected memory module.
  4. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  5. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F050C806F050C-2008xxxxErrorMemory device X (DIMM X Status) correctable ECC memory error logging limit reached [Note X = 1-12]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  3. If the error occurs again on the same memory module, replace the affected memory module.
  4. (Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  5. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained Service technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806F050D806F050D-0400xxxxErrorHard drive X (Drive X Status) in critical array Note: X=1-2
  1. Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
  2. After the storage drive has been replaced, rebuild the RAID array (see Configuring a RAID array).
0x806F050D806F060D-0400xxxxErrorHard drive X (Drive X Status) in failed array Note: X=1-2
  1. Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
  2. After the storage drive has been replaced, rebuild the RAID array (see Configuring a RAID array).
0x806F0513816F0513-0701xxxxErrorExpansion Card 2 (PCI Slot 1) PCI system error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0513816F0513-0701xxxxErrorExpansion Card 3 (PCI Slot 2) PCI system error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0513816F0513-2582xxxxErrorGroup 2 (All PCI Err) PCI system error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0513816F0513-2582xxxxErrorGroup 2 (One of PCI Err) PCI system error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0607816F0607-2584xxxxErrorGroup 4, processor (One of CPUs) SM BIOS uncorrectable error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. (Trained service technician only) If the error still occurs, replace the microprocessors one at a time (see Removing a microprocessor and heat sink and Removing a microprocessor and heat sink).
  3. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0607816F0607-2584xxxxErrorGroup 4, processor (all CPUs) SM BIOS uncorrectable error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0607816F0607-0301xxxxErrorProcessor X (CPU X Status) SM BIOS uncorrectable error
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. (Trained service technician only) If the error still occurs, replace microprocessor X (see Removing a microprocessor and heat sink and Removing a microprocessor and heat sink).
  3. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F070C816F070C-2581xxxxErrorGroup 1 (All DIMMs) memory configuration errorMake sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806F070C806F070C-2006xxxxErrorGroup 1 (DIMM Group Sta) memory configuration errorMake sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806F070C806F070C-2006xxxxErrorGroup 1 (DIMM Status) memory configuration errorMake sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806F070C816F070C-2581xxxxErrorGroup 1 (One of the DIMMs) memory configuration errorMake sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806F070C806F070C-2006xxxxErrorMemory device X (DIMM X Status) memory configuration error [Note X=1-12]Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806F0807806F0807-2584xxxxInformationGroup 4, processor (One of CPUs) disabled
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Error logs).
  3. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806F0807806F0807-2584xxxxInformationGroup 4, processor (All CPUs) disabled
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Error logs).
  3. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806F0807806F0807-0301xxxxInformationProcessor X (CPU X Status) disabled [Note X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Error logs).
  3. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806F0813816F0813-0701xxxxErrorGroup 2 (Critical Int) bus uncorrectable error
  1. Check the operating system event log and the system event log as it may contain additional information (see Error logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806F0813816F0813-0701xxxxErrorGroup grou 2 (Critical Int) bus uncorrectable error
  1. Check the operating system event log and the system event log as it may contain additional information (see Error logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806F0813806F0813-2581xxxxErrorGroup 1 (Critical Int) bus uncorrectable error
  1. Make sure that the latest firmware is being used (see Firmware updates).
  2. Reseat the blade server in the BladeCenter unit (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Run the Setup utility and load the default system settings (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806F0813806F0813-2584xxxxErrorGroup 4 (Critical Int) bus uncorrectable error
  1. Verify that the system is running the latest UEFI firmware (see Firmware updates).
  2. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8001070080010701-1003xxxxWarningExpansion Module 1 (GPU_X TMP) temperature over warning threshold threshold.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80010B0080010b01-1003xxxxErrorExpansion Module 1 (GPU_X TMP) temperature over non-recoverable threshold.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8001020081010202-1001xxxxErrorExpansion Module 255 (BIE 1.5V) voltage under critical threshold.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020081010202-1001xxxxErrorExpansion Module 255 (BIE 3.3V) voltage under critical threshold.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020081010202-1001xxxxErrorExpansion Module 255 (BIE 5V) voltage under critical threshold.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020081010202-1001xxxxErrorExpansion Module 255 (BIE 12V) voltage under critical threshold.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1001xxxxErrorExpansion Module 255 (BIE 1.5V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1001xxxxErrorExpansion Module 255 (BIE 3.3V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1001xxxxErrorExpansion Module 255 (BIE 5V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1001xxxxErrorExpansion Module 255 (BIE 12V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001070081010701-1001xxxxWarningExpansion Module 255 (BIE Temp) temperature over warning threshold.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8001070080010b01-1001xxxxErrorExpansion Module 255 (BIE Temp) temperature over non-recoverable threshold.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8001020080010202-1007xxxxErrorExpansion Module 255 (PEU2 1.5V) voltage under critical threshold.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020080010202-1007xxxxErrorExpansion Module 255 (PEU2 3.3V) voltage under critical threshold.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020080010202-1007xxxxErrorExpansion Module 255 (PEU2 5V) voltage under critical threshold.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001020080010202-1007xxxxErrorExpansion Module 255 (PEU2 12V) voltage under critical threshold.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM event log related to power and resolve those events (see Error logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1007xxxxErrorExpansion Module 255 (PEU2 1.5V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1007xxxxErrorExpansion Module 255 (PEU2 3.3V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1007xxxxErrorExpansion Module 255 (PEU2 5V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1007xxxxErrorExpansion Module 255 (PEU2 5V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8001090080010902-1007xxxxErrorExpansion Module 255 (PEU2 12V) voltage over critical threshold.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x806F0813806f0813-0701xxxxErrorSystem board, (PCI Slot X) bus uncorrectable error, ,(BPE4_X Slot 1) ,X=1-4
  1. Verify that you have the latest system firmware (see Firmware updates).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Error logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained service technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x8007020080070202-1003xxxxErrorExpansion Module 1, voltage (BPE4_X_VOL) critical
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8007030080070302-1003xxxxErrorExpansion Module 1, voltage (BPE4_X_VOL) non-recoverable
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x8007010080070101-1003xxxxWarningExpansion Module 1, temperature (BPE4_1_TMP) warning
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8007030081070201-1003xxxxErrorExpansion Module 1, temperature (BPE4_1_TMP) critical
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x8007050081070301-1003xxxxErrorExpansion Module 1, temperature (BPE4_1_TMP) non-recoverable
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80070200806f0813-0b01xxxxErrorExpansion Module 1, Expansion Card (BPE4-1 Fault) critical
  1. Check the operating system event log and the system event log as it may contain additional information (see Error logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x8007020081070207-1701xxxxErrorUnsupported blade/blower combination
  1. Upgrade the power modules to 2980 W (Watt) power modules to properly support HS22 blade servers with two 130 W processors installed.
0x806F0029816f0029-2801xxxxInformationBattery 1, (SAS DC Stat) low
  1. Replace the system battery (see Removing the battery and Installing the battery).
0x806F0129806f0129-2801xxxxErrorBattery 1, (SAS DC Stat) failed
  1. Replace the system battery (see Removing the battery and Installing the battery).
0x8007020080070217-3101xxxxErrorExpansion Card (BGE Config Error) critical
  1. Check the operating system event log and the system event log as it may contain additional information (see Error logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x8007020080070217-3101xxxxErrorPCI express bus 1, Expansion Card (BIE Fault) critical
  1. Check the operating system event log and the system event log as it may contain additional information (see Error logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x8007020080070217-3101xxxxErrorPCI express bus 1, Expansion Card (HSDC Fault) critical
  1. Check the operating system event log and the system event log as it may contain additional information (see Error logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).